GREENFIELD MEDICAL CENTRE
STATEMENT OF PURPOSE
The name and address of the registered provider is:
Greenfield Medical Centre Tel: 0208 450 5454
143 -145 Cricklewood Lane Fax 0208 450 0837
London NW2 1HS
"To provide accessible high quality care for all our patients in a safe, welcoming and professional environment"
- To provide equitable access to all our patients
- To treat all patients with respect dignity and openness
- Provide the highest standards of customer service- adopt the mantra "here to help"
- Listen to what our patients tell us
- Allow our patients open lines of communication
- Train our staff to be the best they can
- Promote continuous learning and development across the practice
- Ensure patients have the utmost confidence in how we manage their information
- Provide a clean & safe environment by infection control management and effective risk assessment
Greenfield Medical Centre - Has a practice population of 6900 patients. There has been a practice on the site since the 1950's. Originally 1 house at number 143 the practice expanded to include number 145 and over the years a process of modernisation was undertaken to completely link the 2 buildings. The practice has 8 consulting rooms and 2 treatment rooms. The building has a modern reception and administrative area. The practice has car parking with disabled bays, disabled access and disabled toilet facilities.
Situated within the London Borough of Barnet the practice sits at the most southerly end of the borough, bordering the neighbouring boroughs of Brent & Camden and on the main commuter routes into Central London.
The practice serves a mixture of patients from both affluent and deprived areas. Over the years the cultural change has seen shift from a high proportion of Irish & Asian patients to a more Eastern European and Middle East Patients moving into the area. Age ranges have also changed with the majority of our patients being under 65.
There are currently 3 clinical partners Dr Kokila Mehta, Dr Antonia Briffa and Dr Hilary Dunseath. The practice has 2 associate GP's 1 Nurse Practitioner and a Practice Nurse. There are a team of 7 reception/admin staff who support all non-clinical aspects of the practice under the management of Practice Manager Jacqui Tonge. We also have a clinical pharmacist 2 days per week.
The practice is a "training practice" and currently hosts an ST3 registrar and 2 FY2 doctors. During the autumn/winter 1st & 2nd year medical students also attend for 1/2 day a week.
The practice also provides 2 week placements on the Nursing Associate Scheme. In 2017/18 the practice also took a GP student nurse via the local CPEN for a year placement.
The practice is also very involved in the Barnet GP Federation, with both Dr Briffa and Jacqui Tonge being part of the original board until stepping down in 2017. They both retain an interest in the federation with training and governance roles. The practice is a HUB for the federation's enhanced appointment scheme hosting a minimum of 3 times a week from 6.30 -9pm and 8-12 on a saturday morning at the surgery and across Barnet 7 days a week.
Using Emis web as our clinical system the majority of our daily work is now paperless. We refer via the Barnet Management Referral Service, and monitor our referrals internally for quality assurrance.
We encourage personal & professional development and believe that our staff are our greatest assett.
Practice meetings are open and transparent and we use this time to reflect on how we are doing.
We have an active patient participation group who have supported us with policy changes.
We have recently changed our appointment system to more online access booking whilst retaining face to face and telephone ability. This has been a very big change and we are currently evaluating the system with our patients via a survey from Monday 23rd July 2018.
Out of hours care is provided by "Barndoc" via 111
Our Appointment System
Appointments on the day and in advance.
10 & 15 minute appointment slots - Booked Online face to face or by telephone
Hub Appointments - For out of hours appointments - Evenings & Weekends across Barnet Practices.
Management of long term conditions
Drug & Alcohol Service
NHS Health Checks
Learning Disability Health Checks